Q: What currency are prices shown in?
A: All prices on our website are listed and charged in U.S. Dollars (USD).
Q: Can I modify or cancel my order after placing it?
A: If your order has not yet been processed or shipped, we may be able to make changes. Please contact our customer support as soon as possible with your order number.
Q: Do you offer free shipping?
A: Yes. We offer free standard shipping on orders of $49 or more. Orders below this amount may incur a flat shipping fee.
Q: How long does shipping take?
A: Orders are typically processed within 0–2 business days. Standard delivery usually takes 5–8 business days, depending on your location and carrier conditions.
Q: How do I start a return?
A: Please contact our customer support team with your order number, product details, and reason for return. If the item is damaged or defective, photos may be requested to assist the process.
Q: When will I receive my refund?
A: Once we receive and inspect the returned item, refunds are typically processed within 5–10 business days to the original payment method.
Q: Are your products easy to install?
A: Most of our products are designed for quick and straightforward installation. Installation hardware and instructions are included whenever required.
Q: How can I contact customer support?
A: You can reach us by email at contact@verkoza.com. Our support team typically responds within 1 business day.
Q: Are your products suitable for both home and office use?
A: Absolutely. Our products are designed for home offices, corporate workspaces, studios, and professional environments alike.
